Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The company said the new system was more in line with other platforms.
They have suggested members to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update to its shipping options after backlash from users.
